Terms and Conditions

Last Updated: 07- July, 2025

 

Welcome to stitchbrosbd family. These Terms and Conditions govern your use of our Website and the purchase of perishable goods . By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

 

  1. Eligibility

You must be at least 18 years old to place an order.

 

By using our Website, you confirm that you are legally capable of entering into a binding contract.

 

  1. Product Information & Descriptions

We strive to provide accurate descriptions, images, and nutritional information for our products. However, slight variations may occur due to the natural nature of perishable goods.

Colors and textures may differ slightly due to monitor settings or product batches.

We are not responsible for any allergic reactions or health issues arising from product consumption. Customers must review ingredients and consult a healthcare professional if needed.

 

  1. Ordering & Payment

All orders are subject to availability.

We reserve the right to cancel or refuse any order at our discretion.

Accepted payment methods include [list payment methods, e.g., credit/debit cards, UPI, net banking, etc.].

Prices are subject to change without notice.

 

  1. Shipping & Delivery

We ship within anywhere in Bangladesh, as of yet.

Delivery times are estimates and not guaranteed due to factors beyond our control (e.g., weather, courier delays).

Perishable goods require prompt delivery. If you are unavailable, ensure someone can receive the order to prevent spoilage.

Risk of loss transfers to you upon delivery.

 

  1. Returns & Refunds

Due to the perishable nature of our products, we do not accept returns or exchanges unless the product is damaged, defective, or incorrectly shipped.

Refund requests must be made within 3 days of delivery with proof (images/videos).

We reserve the right to deny refunds if the issue is due to improper storage or handling by the customer.

 

  1. Storage & Shelf Life

Customers must store products as per instructions (e.g., in a cool, dry place).

Consume products before the expiry date for best quality.

 

  1. Health Disclaimer

Our health products are not intended to diagnose, treat, cure, or prevent any disease.

Consult a doctor before consuming if you are pregnant, nursing, have medical conditions, or are on medication.

 

  1. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from product use.

Our total liability is limited to the purchase price of the product.

 

  1. Privacy Policy

Your personal data is handled as per our Privacy Policy.

 

  1. Governing Law & Disputes

These Terms are governed by the laws of Bangladesh. Any disputes shall be resolved in Consumer Rights Department.

 

  1. Changes to Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of changes.